Frequently Asked Questions
Everything about the charter process, pricing, routes and bookings. Can't find it here? Get in touch.
The Charter Process
How do I request a charter?
Simply fill in the request form on any boat's detail page with your dates and guest count. Our team returns with a tailored offer based on route and season.
How quickly will I hear back?
Requests are usually answered the same day; in peak season it may take up to 24 hours.
How is my booking confirmed?
Once you accept our offer, a charter agreement is prepared; when the agreement and the advance payment are complete, your dates are blocked and the booking is confirmed.
How far in advance should I book?
For July–August and popular gulet routes we recommend booking 3-6 months ahead. Outside peak season, suitable boats can often be found at shorter notice.
Pricing & Payment
What is included in the price?
On crewed charters the boat and crew are included. Fuel, port and marina fees and provisioning vary by boat and route; your offer itemises exactly what is included.
Which currency are prices in?
Mostly Euro; the applicable currency is clearly shown on every listing card and in your offer.
Why do some boats show no price?
Some boats are priced by season, route and dates. Where you see "Price on request", just fill in the request form — we will come back with a current price.
How do I pay?
Payment is not taken online through the platform. After you accept the offer, the advance and the balance are paid to the account and schedule set out in your charter agreement.
Boat & Route
I don't have a licence — can I still charter?
Yes. Most of the fleet is chartered with a captain and crew; no licence is required. Enjoy your holiday and leave the sailing to the professionals.
Can I choose my own route?
Yes — the route is planned with the captain around your preferences. The captain may adjust it for safety depending on weather and sea conditions.
How many guests can stay aboard?
Cabin and guest capacity are stated on every listing. Exceeding capacity is not possible for safety reasons; mention any day-visit guests in your request.
Can I bring pets or children?
It depends on the boat. Just mention it in your request form — we will suggest suitable boats accordingly.
Safety & Cancellation
Are the boats trustworthy?
Every boat in the fleet is listed with the backing of Bella International Yacht Brokerage; listing details are verified before publication.
What are the cancellation terms?
Cancellation and change terms vary by boat and season; they are set out clearly in your charter agreement before your booking is confirmed.
Are the boats insured?
Yes, all boats carry mandatory insurance. We also recommend personal travel insurance for your belongings and health.